Building Operational Excellence: It People And Process Best Practices (It Best Practices Series) Dale Kutnick

ISBN: 9780974364971

Published: March 1st 2004

Paperback


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Building Operational Excellence: It People And Process Best Practices (It Best Practices Series)  by  Dale Kutnick

Building Operational Excellence: It People And Process Best Practices (It Best Practices Series) by Dale Kutnick
March 1st 2004 | Paperback | PDF, EPUB, FB2, DjVu, audiobook, mp3, RTF | | ISBN: 9780974364971 | 4.63 Mb

Running an effective and efficient IT organization goes beyond just having the right technology in place, and this book addresses how and why IT organizations must have effective ways to meet increased workloads, manage staff levels, and collaborateMoreRunning an effective and efficient IT organization goes beyond just having the right technology in place, and this book addresses how and why IT organizations must have effective ways to meet increased workloads, manage staff levels, and collaborate more effectively with business units.

Valuable insight is provided into organizing IT people and processes and improving end-to-end management of critical resources. Techniques of analysis, assessment, and change management that help create the center of excellence are discussed, and techniques for implementing meaningful metrics to drive and demonstrate the business value of IT are offered.



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